When can I expect to receive my order? We always do our best to ship your order as quickly as possible. If you place an order before 19.00 on a working day, we will dispatch it the same day. If you place an order after 19.00 on a working day, you can expect to receive it within two working days. If you place an order in the weekend, we will prepare it for delivery the following Monday. You can then expect it to be delivered to you on the following Tuesday.
Will I have to pay shipping costs? You won’t pay any shipping costs if the order you place is for more than € 30. If you place an order for less than € 30, we will charge you an amount of € 4.95 for shipping costs.
Which courier do you use? We ship all orders via DHL, which will deliver your order to the address specified by you. If you are not home, the delivery driver will leave you a card showing your new delivery date. A signature is required for all our DHL deliveries.
Can I track my order? When your order leaves our warehouse, we will send you a track & trace number so that you can track your DHL parcel.
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